Security Center

Stay ahead of threats with tips and tools to protect your accounts.

See Something Suspicious?

Play it safe! If you see suspicious activity like unfamiliar debit card charges, login alerts, calls, emails or texts asking for your information, report it right away contacting 800-224-2324

Warning Signs

Be on the Lookout for These Common Scam Tactics

Impersonation

Scammers may pretend to be someone you trust like a company representative, bank employee, friend, or family member. Always double check email addresses and contact us directly with any questions.

Unusual urgency or pressure

They may claim there’s an urgent problem that needs immediate action, pushing you to decide quickly without thinking or consulting someone you trust. If it feels off, it probably is!

Promises or intimidation

They may promise money, jobs, or prizes, or try to create panic with fake emergencies or threats of legal action. These situations are unlikely from trusted sources.

Unusual payment methods

They may ask you to send money in uncommon ways, like gift cards, cryptocurrency, gold, or prepaid debit cards. Real banking transfers will never be asked in the above formats.

Hacker dark face using laptop
Be in the Know

How to Spot Fraud Attempts

Fraud attempts come in all shapes and sizes. Some common types of fraud include: 

  • Tax Scams: Fake tax preparers and refund schemes targeting taxpayers.
  • Phishing & SMiShing: Fake emails or texts designed to steal personal information.
  • Vishing: Scammers call pretending to be trusted organizations like the IRS.
  • Check Fraud: Stolen checks are altered and rewritten for larger amounts

If you think you might be a victim of fraud, contact our fraud department immediately contacting 800-224-2324

Take Action

Set Up Security Alerts

Through SecureAlerts, you can get real-time notifications (via email, text, or push) about unusual account activity so you can catch suspicious behavior early. Follow the steps below to get started in minutes. 

  1. Log in to online or mobile banking
  2. Go to ‘Alerts
  3. Customize which alerts you want to receive
  4. Choose how you want to receive them & press ‘Save’
Business user facing cybersecurity warning with system hacked alert
FAQ

Frequently Asked Questions

We’re here to help! Find answers to your everyday banking questions.

Resources

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Lost Debit Card?

What to do if your Bank CMG debit card is lost or stolen

Set Up Alerts

Set Up Alerts

Watch this video tutorial to set up your SecureAlerts

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What to Expect on Closing Day

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