Lost or Stolen Company Card?
What to do if your Bank CMG debit card is lost or stolen
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Stay ahead of threats with tools and best practices to protect your business accounts, employees, and financial operations.
If you notice unusual activity (unauthorized transactions, unexpected vendor payment requests, login alerts, or suspicious emails targeting your business), report it immediately contacting 800-224-2324. Acting fast can help reduce financial loss and protect your operations.
Warning Signs
Fraud targeting businesses is becoming more sophisticated. Common examples include:
If you suspect fraud, contact our fraud department immediately: 800-224-2324
Through SecureAlerts, you can get real-time notifications (via email, text, or push) about unusual account activity so you can catch suspicious behavior early. Follow the steps below to get started in minutes.
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Use dual approval controls for wires and ACH, limit user permissions, and verify all payment requests—especially changes to vendor instructions.
Dual control requires two authorized users to approve high-risk transactions like wires or ACH. It’s one of the most effective ways to prevent internal and external fraud.
Always confirm changes to payment instructions using a known, trusted contact method—not the information provided in the request.
Assign role-based permissions so employees only have access to what they need. Regularly review and remove access when roles change.
They may be difficult or impossible to reverse once processed. Contact us immediately if you suspect fraud to improve the chances of recovery.
What to do if your Bank CMG debit card is lost or stolen
Watch this video tutorial to set up your SecureAlerts
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